Integrated Care Administrator B4 – Fixed term: 12 months – Egerton Rd, Guildford

Job overview

We are making some changes in the way we deliver our services across Primary Care, Community services and other organisations.

As we launch our Integrated Neighbourhood Team and  our Transfer of Care Hub, we’re building a new way of working that keeps patients safe, supported, and living well  in their own homes. These teams will help prevent unnecessary hospital admissions and enable faster, smoother discharges—by wrapping expert community care around each patient.

We require an experienced administrator to join us to provide the essential administration and organisation  for us to deliver our ambition. You will be working with a range of clinicians who are all focused on delivering and making a difference to patients .  

We feel excited about  our new ambitions – we hope you will want to join us and provide the essential administration skills we require 

Please contact Nicky Skinner Head of Service Community Royal Surrey if any questions Nicky.skinner@nhs.net

Main duties of the job

The postholder will provide high-quality administrative support across the Transfer of Care Hub and Integrated Neighbourhood Team (INT) Hubs to ensure smooth co-ordination of hospital discharges and effective functioning of community-based, multidisciplinary services. Working closely with clinical leads, social care teams, voluntary sector partners, and operational managers, the postholder will support the development of integrated working practices in community services, robust discharge planning, and timely communication to improve patient outcomes and system flow. 

The two postholders will work closely together where one will have a primary focus on ToCH admin support and the other INT admin support. The postholders will be required to cover for each other in times of leave.

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn’t the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey – https://www.youtube.com/watch?v=R96pMboIYdo