Salary: £26421 – £32076

Shift hours: 37

We are recruiting for 3 x full time accommodation officers for a 12-month fixed term posts to join our already exclusive and vibrant team. You will deal with placing households into temporary accommodation, dealing with Housing Benefit and costs related to temporary accommodation. You will join the team at an exciting time for the housing and homeless service.

The Role

  • Placements of households into temporary accommodation in line with the legislation, to move households out of or between temporary accommodation to ensure the best use of stock.
  • Support Housing Benefit claims going into payment and deal with barriers preventing this happening.
  • Deal with License Fee charges, investigate non-payments of rents, former debts and storage related charges.
  • Identify where occupiers require additional support so they can move to permanent accommodation to end the duty.
  • To work closely with landlords and providers to secure properties to meet the housing needs of the households under the Housing and Homelessness duties, whether for temporary or permanent accommodation.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

For the role you’ll need

  • A positive attitude towards helping people to overcome Homelessness. 
  • Strong negotiating skills, advocacy skills and IT skills.
  • Resilience and determination to achieve right outcomes for Homeless people/families.
  • Willingness to learn about the relevant legislation for Housing and Homelessness
  • You will be able to use your initiative, be forward thinking and solutions led due to this being a reactive role.
  • Ability to work under pressure. 
  • Flexible and resilient
  • The ability to travel around the city, full driving licence and access to vehicle required.

For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’

If you require any further information, please contact tracey.brooks@coventry.gov.uk.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Interview date(s): First stage group assessment is held on 19th June 24, if successful in stage 1. stage 2 interview will be 21st June 24.

Reference: coventrycc/TP/192/9610

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