Overview


Location: 1 South Place, London, EC2M
Salary: Up to £42,000

Title: General Manager

Location: London – Moorgate

Salary: up to £42k

Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

The role would be ideal for a passionate deputy manager or senior supervisor looking for their first foray into General Management. Looking after a team of five dedicated front of house team members, predominantly servicing meeting room hospitality, but with a small barista-coffee and grab and go offering too.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

  • Lead, inspire, collaborate and support your team to deliver consistently exceptional standards
  • Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation   
  • Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
  • Continually look to develop your team through mentoring, training, recognition, and empowerment 
  • Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
  • Previous experience commensurate with role, be that deputy or supervisory
  • Have a contagious passion for delivering outstanding customer service
  • You draw satisfaction from managing, training, and supporting a team
  • Financially astute and knows how to create and maintain budgets and drive commercial performance 
  • Excellent delegation and influencing skills
  • Meticulous organisational abilities; high attention to detail
  • Concise and effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Works according to the BaxterStorey core value

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