Job Introduction

We have an exciting, new opportunity for a Head of Non-Financial Risk to join our Group Risk and Compliance team based in either Leeds or London to help us deliver deep insight with influence to have a real impact!

As our new Head of Non-Financial Risk, you’ll be at the forefront of supporting and challenging the identification, assessment and mitigation of operational and strategic risks, promoting operational resilience and a positive risk culture and safeguarding our reputation.

Reporting directly into our Chief Risk Officer, you will be part of the Group Risk and Compliance leadership team and also be partnering the Business Development & Engagement (including Direct Sales & Service) division, fulfilling a ‘Chief Risk Officer’ type role for the division.

This is a brand new role to MPS and a real opportunity to shape the direction of Group Risk and Compliance team.

Role Responsibility

As our new Head of Non-Financial Risk, you will also:

  • Provide strong, inspirational leadership to ensure the training, competence, performance and engagement of the business in all aspects of non-financial risk
  • Develop key stakeholder relationships to raise awareness and understanding of risk management and quantification whilst continuing to provide 2nd line challenge
  • Author risk opinions on material business decisions relating to business operations
  • Lead risk deep dives into projects/programmes and operational processes
  • Promote a positive risk management culture across the organisation
  • Oversee the effective operation of the Symbiant risk management system
  • Develop non-financial risk KRIs and produce non-financial risk sections of risk reports for the executive and non-executive audiences

The Ideal Candidate

We are looking for:

  • Strong knowledge of risk management principles and methodologies including relating to operational resilience
  • Senior risk and insurance operations experience within the regulated insurance industry
  • Ability to operate and influence at a senior level
  • Deep knowledge of IT, cyber security and project/programme risk management (not essential, but desirable)

We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard.

We are also open to considering those seeking part-time hours to not limit ourselves from identifying talented individuals who may have other life commitments, such as childcare or caring responsibilities, that may restrict opportunities they can apply for.

Package Description

  • Up to 22% discretionary annual bonus
  • Annual performance-related pay review
  • 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
  • 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days)
  • Private Medical Cover
  • Career development and progression opportunities – 22% of our vacancies in 2023 were filled internally
  • A truly flexible hybrid-working arrangement (take a look at below to find out more about how we work)
  • A culture that promotes inclusivity, wellbeing, and rewards hard work
  • Car Salary Sacrifice scheme
  • Healthcare cash plan
  • 6x salary death in service
  • A personal GP service enabling you to get a video consultation with a NHS-registered private GP
  • Employee Assistance Programme
  • A range of shopping discounts from major high-street retailers


About the Company

Medical Protection Society (MPS) is the world’s leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world, in countries as diverse as the United Kingdom, South Africa and Hong Kong.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions. Membership provides access to expert advice and support together with the right to request indemnity for complaints or claims arising from professional practice.

We continue to invest in our team to ensure that we are delivering the best possible service for members. This was recognised in 2016 when we were awarded an Investors in People Silver award.

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