Overview
Housing Debt Recovery Officer Full Time – 0
Our Benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
You’ll find that we have a wide range of careers that may be more surprising than you think!
Why choose us?
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About the role
⭐ Housing Debt Recovery Officer Full Time
We’re not just restructuring – we’re reinventing how housing services are delivered. Come and be part of the change.
About the role
Do you have a background in income management or debt collection?
This is your chance to be part of a bold new chapter for Housing Services at North Northamptonshire Council. We are reshaping our Housing Management Service to become more visible, proactive and closer to our tenants than ever before.
As a Housing Debt Recovery Officer, you’ll manage a group of accounts with a view to collecting monies owed. No two days will be the same – you’ll balance support with enforcement, agreeing affordable repayment plans, problem-solving with prevention, and relationship-building with results.
You will be part of a service that is:
- Visible and connected – stronger links with tenants and communities.
- Cleaner and safer – more caretakers working across our estates.
- Supportive and responsive – stronger focus on helping vulnerable tenants and quicker support with adaptations.
- Engaged and accountable – a stronger tenant voice and more opportunities for residents to shape our services.
This is a varied, people-focused role where you’ll see the difference you make every day and build strong foundations for your career in housing
About you
About you
We want people who want to be out in communities, making a visible difference and improving our income collection rates.
What will you bring to the role:
- Passion, Resilience, Innovation, Drive and Energy – with a commitment to Working Together to Achieve Success.
- Experience in income management, housing, community work or a related service.
- Excellent people skills – approachable, confident, and able to build trust quickly.
- The resilience to handle challenging situations and find solutions that work.
- Strong organisational and communication skills, with the ability to manage a varied workload.
This is an excellent opportunity to grow your career within a forward-looking housing service and to help shape safer, stronger and more connected communities.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
http://www.cambridgeshire.gov.uk/council/jobs-and-careers
