Overview
Location: Central Belt, Scotland,
Salary: Up to £35,000
Title: Operations Support Manager
Location: Central belt Scotland
Salary: Up to £35,000 plus travel expenses
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Operations Support Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a current General Manager or Support Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
As an Operations support manager you will support the Operations manager in the day to day running of the patch and the wider business. You will oversee and support, taking a key role in driving standards of excellence and building strong relationships with teams and clients with enthusiasm and leading by example.
No 2 days will ever be the same and you will be expected to be self-motivated to drive standards across the business. Reporting directly to the Ops team, you will support and assist in the motivation and development of teams and site offering. Assist in driving all aspects of the operations forward by maximising sales, assessing and advising on budget controls and leading the way in all aspects of food safety and health and safety.
A real forward thinker that is not afraid to roll their sleeves up and support the teams when needed.
- Previous experience within the contract catering sector
- Currently a General Manager or above
- Have a contagious passion for food and customer service
- You draw satisfaction from managing, training, and supporting a team
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
- Excellent delegation and influencing skills
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Works according to the BaxterStorey core values
