Overview

Salary: £30000 per annum

Shift hours: Full Time

To develop, lead and manage a motivated, trained team with the appropriate skills to deliver a profitable retail outlet / business and ensure all budget targets are achieved. To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines.

  • Understand and deliver all contractual specification and terms (if applicable).
  • Communicate to line manager.
  • Communicate regularly with general manager through meetings and written communications.
  • Action plans are developed and delivered are completed following all client satisfaction surveys.
  • Always promote the unit and act as a Compass Advocate.
  • To ensure the team are polite, professional and friendly always with customers, clients and colleagues
  • Complete labour schedule within the labour budget
  • Effectively minimise any agency and overtime spend
  • Adjust labour schedule in line with sales
  • Analyse and manage effectively all in unit costs
  • Ensure budgets are understood and achieved Ensure all costs are managed effectively within budget
  • NVQ Level 2 or City & Guilds 706/1 and 2 or equivalent
  • Experience in a similar role
  • Self-motivated and ability to adapt to a changing environment
  • Financial acumen
  • Industry aware

Assertive, calm and works well under pressure

Reference: com/0109/91092001/52329017/SU

Location: Manchester

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