Senior Customer Service Representative (6566) – Cape Town

Job Title: Senior Customer Service Representative 

Salary: Competitive

Location: Cape Town, South Africa/Hybrid (expectation 40-60% of working hours spent in the office)

Contract: Permanent, Full time (37.5 hours per week)

 

Are you enthusiastic about making a difference for learners around the world? If you have strong customer service skills and problem-solving abilities, we would like to hear from you.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. 

We are looking to hire a Senior Customer Service Representative for our Global Customer Services Organisation. In this role, you will manage orders, resolve queries, and support both customers and colleagues, particularly with our online…