Overview
Salary: £31364 – £37336 pa plus shift allowance
Shift hours: 37
The post holder is integral to the delivery and management of effective parking enforcement and car park management operations in Coventry.
You will report directly to the Parking Manager and be responsible for the day-to-day management of a frontline staff comprising a team of Civil Enforcement Officers (Traffic Wardens). You must have strong leadership capability to motivate the team to provide outstanding levels of service on behalf Coventry City Council.
You will be responsible for supervising, motivating, and deploying the staff whilst managing and overseeing all aspects of employee and team performance.
You will have demonstrable experience in the management of parking operations together with a detailed understanding of on-street and off-street parking regulations, policies and procedures.
You will use a range of computerised back office systems to manage the enforcement and parking operations effectively.
You will liaise and work with multiple internal and external colleagues and stakeholders including members of the public and Elected Members.
You will be required to work a rotating shift pattern along with other teams to cover 7 days a week and 364 days a year. You will be paid an allowance in addition to your basic pay for this.
We are looking to recruit a Parking Supervisor to join the Parking Services management team. This role is an exciting opportunity for someone who can make a positive difference to the future success of the service.
The ideal candidate will have demonstrable experience in the management of parking operations or a similar front-line service, together with an understanding of on-street and off-street parking regulations, policies and procedures.
You must be a confident, hard-working, motivated, responsible, resourceful, and flexible person with a proven track record of delivering high-quality front-line services, together with excellent communication skills, people management and customer service.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document labelled ‘Coventry City Council Application Process’. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date: week commencing 30 September 2024
Reference: coventrycc/TP/110680/10092
