Overview
Sales order Processing Operative – Monmouth
Job Title: Sales Order Processing Operative
Location: Monmouth, Monmouthshire, UK
Contract: 18 months Fixed Term Contract
Working Days & Hours: – Monday – Friday – 37 hours per week
Package includes Salary £ 26,118.22 a year, plus competitive benefits
About the Role:
We are looking for a motivated and detail-oriented Sales Order Processing Operative to join our team in Monmouth.
This is a key role ensuring that our customers receive a professional, efficient, and accurate service at all times. You will be the first point of contact for customers, processing orders, handling enquiries, and supporting the wider sales operations team.
Key Responsibilities:
- Process all customer orders (received via email, phone, or internally) in a timely and accurate manner.
- Communicate effectively and professionally with both external and internal customers.
- Answer the main phone line, directing calls where appropriate.
- Assist with the accurate and efficient processing of scheme stocktakes.
- Carry out daily administrative and housekeeping activities including:
- Sales invoicing
- Voucher processing
- Updating sales order status reports
- Entering credit card payments
- End-of-day updates
About you:
Essential:
- Effective telephone manner
- Collaborative skills when working with a team
- High attention to detail
- Proficient numeracy skills
Desirable:
- Experience using Sage 200
- Previous experience in an office-based role
Where growth meets purpose
What sets us apart is how we delight our customers – and that’s because of great people like you. People with different life experiences who share common values. Together, we’re shaping a world where responsible nutrition is accessible to all. With a big goal comes equally big opportunities to make a career that truly feels like your own. As a team we’re collaborative, purpose-driven and encourage trying new ideas. We also find ways to nourish your individual journey, so everyone can feel proud of the difference that they make in their own way.
We’re thrilled to share that AB Agri has been recognised as one of The Times Top 50 Employers for Gender Equality 2025. This is a proud moment for us all. It highlights the real progress we’ve made to build a workplace that is inclusive, supportive, and fair for everyone. Over the last 5 years we have rebuilt our talent management practices, from inclusive hiring, to transparent pay frameworks, flexible work, and the momentum of our Employee Network Groups. Our actions are embedding inclusion at the heart of how we operate and creating a culture where people can be themselves
As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter – or anything else) just let us know.
About the Company
The Future is Five Star
When you join us, you’ll do meaningful work and be rewarded fairly for it. From annual salary reviews, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you – from day one.
About us
NAF is the leading equine supplement brand in the UK. We are quickly becoming the first choice for horse owners and riders in Europe because we are passionate about our products and passionate about our animals. Our mantra is “for the good of every horse” and this is lived through our customers being owners and riders at all levels and in all disciplines across the UK and Europe.
We’re part of AB Agri, the agricultural division of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.
Application Notes
We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes.
When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application.
Apply today or contact our recruitment team for more information.
Agencies and media sales
AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them
