Overview
Company description
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
Think the AA is just about roadside assistance? Think again.
For over a century, we’ve been evolving and adapting. Today, as the nation’s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Business Manager – Financial Services & Ventures means you’ll play a crucial role in our success and be part of this exciting motoring journey.
#LI-Hybrid
This is the job
We’re entering an exciting phase of transformation and growth across our Financial Services and AA-X business units. We’re looking for a dynamic, forward-thinking Business Manager to help shape what comes next. This brand-new role offers a unique opportunity to work at the intersection of connected car technology and financial services, supporting the Managing Director in driving strategic initiatives and operational excellence.
AA-X is our innovation ventures arm, focused on developing data and AI-powered digital propositions that help consumers and businesses manage vehicle health. As Business Manager, you’ll play a central role in delivering high-impact projects, streamlining operations, and enabling effective decision-making. If you thrive in fast-paced environments, enjoy solving complex problems, and want to be part of a business that’s scaling rapidly and innovating boldly, this is the role for you.
What will I be doing?
Business Management
- Partner closely with the MD of Financial Services and AA-X leadership to support decision-making through insight gathering, analysis, and strategic input.
- Coordinate and oversee cross-functional projects, ensuring alignment with business priorities and timely delivery.
- Prepare high-quality executive briefings, board materials, and presentations that support leadership visibility and impact.
- Champion colleague recognition initiatives, leading on reward and celebration of team achievements.
- Build strong relationships across HR, IT, Digital, Finance, Legal, and Risk to drive collaboration and business alignment.
- Support governance forums with strategic challenge and ensure clear documentation of decisions and actions to enable progress.
Executive Support & Diary Management
- Provide proactive and comprehensive support to the MD, including inbox and diary management, travel coordination, and expense handling.
- Track and follow up on key actions from meetings and communications, particularly those from the CEO, ensuring timely resolution.
- Manage agendas, meeting preparation, and reporting to ensure the MD is equipped with the right insights and materials.
- Coordinate approvals across HR, procurement, and legal processes, ensuring all necessary information is collated for informed decision-making.
- Lead the planning and execution of internal and external events, ensuring seamless coordination and stakeholder engagement.
- Liaise with external suppliers and partners to align schedules, expectations, and deliverables.
What do I need?
- Proven experience supporting C-suite leaders (CEO/MD/Director level) with high-level executive coordination, including complex diary management, board pack preparation, and strategic agenda setting.
- Exposure to fast-paced and complex scaling environments within financial services, technology, or automotive sectors, bringing insight into the operational dynamics and challenges of early-stage growth through direct support roles.
- Exceptional stakeholder engagement and communication skills, with a collaborative approach to cross-functional initiatives, and the ability to craft and present compelling narratives to senior audiences.
- Outstanding organisational and planning skills, with the ability to juggle multiple priorities, act with initiative, and deliver under pressure in fast-paced environments.
- High level of integrity and discretion, with a strong understanding of corporate governance, compliance, and risk management frameworks.
- Future-focused mindset, combining intellectual curiosity, adaptability, and delivery-focus, ideal for someone on a trajectory toward a Chief of Staff role.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
#LI-HH
