Overview
Export Order Administrator – Monmouth
Job Title: Export Order Administrator
Location: Monmouth, Monmouthshire, UK
Contract: Permanent / Full Time (Monday – Friday) 38 hours per week – Early Finish on Fridays
Package includes: Salary from £25,500, plus a benefits package designed to support your wellbeing and reward your impact.
We have an opening for an export order administrator in fast growing area of the Global Supplements division of AB Agri, based at our head office in Monmouth. The role holder will work within a small team ensuring our products arrive at our international customers on time and hassle free.
Join us and be part of a thriving global organisation with a reputation for excellence, and a place that values your skills and encourages professional growth.
Key Responsibilities:
- Order Processing – Acknowledge and process export orders from initiation to completion.
- Consult with export dispatch and third-party providers to ensure timely order to fulfilment.
- Obtain and issue necessary shipping documents, including Dangerous Goods notes.
- Arrange transport and function as the main contact for freight forwarders.
- Communicate with customers to establish suitable delivery dates, adhering to booking procedures.
- File documents meticulously for HMRC audits, perform check on export declarations.
- Address customer order and invoice queries promptly and professionally
About you:
- Solid Administration skills / experience
- Basic experience in a customer service environment
- Proficient in Microsoft Office – Excel especially
- High level of attention to details
Where growth meets purpose
What sets us apart is how we delight our customers – and that’s because of great people like you. People with different life experiences who share common values. Together, we’re shaping a world where responsible nutrition is accessible to all. With a big goal comes equally big opportunities to make a career that truly feels like your own. As a team we’re collaborative, purpose-driven and encourage trying new ideas. We also find ways to nourish your individual journey, so everyone can feel proud of the difference that they make in their own way.
We’re thrilled to share that AB Agri has been recognised as one of The Times Top 50 Employers for Gender Equality 2025. This is a proud moment for us all. It highlights the real progress we’ve made to build a workplace that is inclusive, supportive, and fair for everyone. Over the last 5 years we have rebuilt our talent management practices, from inclusive hiring, to transparent pay frameworks, flexible work, and the momentum of our Employee Network Groups. Our actions are embedding inclusion at the heart of how we operate and creating a culture where people can be themselves
As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter – or anything else) just let us know.
About the Company
Rewarding your Passion
When you join us, you’ll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, company car/allowance, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you – from day one.
About us
Global Supplements is a newly formed business within AB Agri and is home to leading brands such as NAF and Nutrilabs. Our supplementary feed focuses on horses, dogs and cats. We are quickly becoming the first choice for our customers in the UK and across Europe because we are passionate about our products and passionate about our animals.
We’re part of AB Agri, the agricultural division of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.
Application Notes
We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes.
When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application.
Apply today or contact our recruitment team for more information.
Agencies and media sales
AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them
