Overview
Senior Estates Manager –
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
Far broader than a standard estate portfolio manager role, the role plays a crucial part in delivering the transformation of the store estate through leveraging the existing portfolio to generate sustainable shareholder value. Alongside regional responsibilities at site level, the role also encompasses responsibility for ensuring an efficient operating model is in place to optimise occupancy cost across rent, rates, service charge, and insurance.
This role offers a mix of office and field-based working, with time divided between our Waterside Support Centre and travel across the business as required.
All the details
What You’ll Do
- Form a crucial part of our Rotate the Estate transformation programme, leveraging value from the existing and legacy estate to fuel new growth and ensure our stores are fit for the future
- Drive value from the existing estate (including sub-let portfolio)
- Identify and target key cost savings throughout the estate
- Effective management of both trading and closed sites to optimise shareholder value – including store disposals, landlord & tenant matters, and third-party agreements
- Work with colleagues across the property function and wider business, including finance and retail, to deliver the long-term estates strategy, focused on driving optimum occupancy cost and a great environment for colleagues and customers
- Develop and strengthen working relationships with landlords
- Be a champion of our ambitious property plans as a key spokesperson to the UK property industry
Who You Will Be
- Finds ways to move forward through ambiguity and avoid getting stuck, taking personal accountability for delivering outcomes.
- Flexes behaviour and communication style to be effective with different stakeholders, treating communication as a two-way process.
- Works effectively across business units, functions and teams, balancing the needs of different stakeholders.
- Uses external research, internal insight, data, customer feedback and market analysis to generate ideas and create clear strategies.
- Assesses complex problems, analyses options and makes informed decisions to drive change and deliver business objectives.
- Makes sense of complex issues, systems and processes, communicating them in a way colleagues understand, believe in and commit to, while holding themselves and their teams accountable for results.
What You Will Bring
- Previous experience of asset/estates management
- Critical thinking with the ability to reach data driven solutions
- Strong communicator with the confidence to present to senior leaders
- Good working knowledge of Landlord and Tenant law
- Strong financial acumen
- Experience of working alongside and leading other SME professionals
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
