AD Campus Services (Leicester, GB, LE1 9BH)

Purpose

About the role: De Montfort University (DMU) is seeking an experienced and engaging leader to join our Estates & Facilities Directorate in an exciting new role as Associate Director of Campus Services. This is a strategic leadership role with responsibility for a broad portfolio of campus-facing services including health & safety, space planning, sustainability and key operational services.

You will bring together colleagues  across cleaning, portering, waste, mailroom, space planning, sustainability and contractor management, to form a high-performing Campus Services team focused on ensuring excellent student, staff and visitor experience. As a member of the Estates senior leadership team you will ensure our services are safe, efficient, and aligned with DMU’s transformation programmes and Estates Masterplan. You will also play a key role in embedding smart technologies and digital solutions to enhance service delivery and user experience.

This is an exciting opportunity to shape the future of our campus environment and contribute to the university’s strategic ambitions.

Main duties and responsibilities

About you: You will be a credible and emotionally intelligent leader with substantial experience in soft facilities management within a complex organisation. You will be able to demonstrate your focus on ensuring excellent service delivery, and will bring a strong track record of strategic planning, operational delivery, and stakeholder engagement, alongside expertise in compliance, sustainability, and digital transformation.

You will have:

• Proven leadership across campus services and estates operations
• Strong knowledge of health & safety, statutory compliance, and environmental legislation
• Degree-level education in a relevant discipline (e.g., Estates Management, Facilities, Business Administration) or equivalent experience.
• Membership of a relevant professional body is desirable
• Experience in space planning and the use of digital tools to transform services (e.g., IWMS, BIM)
• Exceptional communication skills, stakeholder engagement, and team development skills

About Us DMU is a vibrant, inclusive institution committed to delivering a safe, sustainable, and empowering environment for students and staff. Our Estates & Facilities Directorate plays a critical role in shaping the physical and operational landscape of the university, ensuring our campus supports learning, wellbeing, and community.

Further information about the role can be found on the JD/PS here.