Overview

Join our team at Haggerston Castle Holiday Park in Berwick- Upon- Tweed on the shores of Northumberland with its beautiful beaches and lots of Haven fun.

Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA GBR

Job Details

Position: Aftersales Support Assistant
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £12.21 per hour depending on age

We
are looking for a detail-oriented Aftersales Support Assistant to join
our team in delivering an exceptional experience to our holiday home customers.
This role plays a vital part in the presentation and final delivery of our
holiday homes, ensuring each unit is immaculately cleaned, dressed, and ready
for handover to its new owner.

Key
Responsibilities

– Clean
and prepare holiday homes to a high standard before handover.
– Dress
and stage homes with soft furnishings, décor, and essentials to enhance visual
appeal.
– Conduct
handovers to new owners, walking them through the features and ensuring a warm,
professional welcome.
– Liaise
with the sales and maintenance teams to ensure homes are ready on time.
– Carry
out basic checks to ensure homes are safe, clean, and fully functional.
– Assist
with minor snagging tasks and coordinate any additional aftersales support as
needed.

Requirements
– A
proactive and reliable team player with excellent attention to detail.
– Good
communication skills and a friendly, customer-first attitude.
– Comfortable
working independently and managing a varied workload.
– Experience
in housekeeping, cleaning, property staging, or customer service is an
advantage.

What We Offer
– Attractive pay with overtime opportunities.
– An inclusive, supportive work environment.
– Comprehensive training and ongoing support.
– Career development opportunities, including fully funded
qualifications.
– Exclusive
team perks, including up to 50% off on-park dining, 20% discounts on Haven
Holidays and in-store purchases, free access to our facilities, savings at
national brands and retailers, and so much more!

How to Apply
We’re committed to fostering a diverse, equitable, and
inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should
take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us
at: resourcingteam@bourne-leisure.co.uk 

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