Overview
Business Admin Apprentice – OX1 1NS
Number of Positions: 1
Contract Type: Fixed Term
Salary: £24413 – £24796
Working Hours: 37
Location: Oxfordshire
Business Unit: Law & Governance
About Us
Oxfordshire County Council is dedicated to delivering high-quality public services to support our communities. The Registration Service registers births, deaths, marriages, and civil partnerships, provides citizenship ceremonies, and issues certificates. We are committed to professionalism, compassion, and helping residents mark life’s key moments with dignity.
About the Role
As a Business Admin Apprentice, you will join our Registration Service’s Support and Administration Team, based primarily at the Oxford Register Office. This is a trainee position designed for individuals with little or no previous experience in a similar role.
You will learn to provide efficient and effective administrative support to various teams, including Finance, Reception, Customer Support, Citizenship, and Certificate Production. Your responsibilities will include:
- Delivering excellent customer service and handling enquiries via telephone, email, and face-to-face.
- Liaising with senior colleagues to gather information and assemble responses.
- Presenting information and data in electronic formats (Word, Excel, PowerPoint).
- Maintaining up-to-date records on electronic systems.
- Assisting with financial tasks such as reconciliation of electronic cash books.
- Providing general administrative support.
- Committing to ongoing self-development and completing a recognised Level 3 Business Administration apprenticeship.
About you
We are looking for enthusiastic and motivated individuals who are eager to learn and develop their skills. The ideal candidate will have:
- 4 GCSEs (A*-C/4-9) or equivalent, including Maths and English.
- Knowledge of ICT programmes for word processing, spreadsheets, internet, and email.
- Strong communication skills, both written and verbal.
- A commitment to providing excellent customer service.
- An organised approach to handling multiple tasks and meeting deadlines.
- Flexibility, accuracy, and attention to detail.
Desirable qualities include the ability to learn new computer packages, excellent interpersonal skills, and the ability to handle confidential work.
Rewards and benefits
- Salary: £24,413 – £24,796 per annum (Grade 3)
- Full-time: 37 hours per week
- Primary location: Oxford Register Office, with some flexibility for home and county-wide working
- Access to a comprehensive benefits package, including 25 days annual leave, pension scheme, and ongoing professional development opportunities
- Supportive team environment and commitment to your personal and professional growth
If you are ready to start your career in public service and make a real difference in Oxfordshire, we encourage you to apply!
Our commitment to:
Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.
Our commitment to:
Guaranteed Interview Schemes
As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
Our commitment to:
Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
Our commitment to:
Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
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If you encounter any issues with the application system, please contact us at: registrationmanagers@oxfordshire.gov.uk
