Overview
Buyer – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
We’re reshaping our Food business to broaden its appeal, protecting the magic our customers love while modernising everything else. That means outstanding quality, high sourcing standards, and market-leading innovation remain at our core, while we transform our supply chains, improve our stores, and deliver better value.
We’re looking for motivated people ready to bring their whole self to work and thrive in a fast-paced, ambitious team. After all, this isn’t just food… this is M&S Food.
All the details
As a Buyer in Personal Care, you’ll work with top suppliers across the UK and Europe to source and develop products that are commercially successful, customer-centric, and aligned with our brand values.
You’ll be responsible for building and nurturing supplier relationships, negotiating to deliver outstanding value while maintaining the highest standards in quality, safety, and sustainability. Collaborating closely with Product Development, you’ll stay ahead of beauty and wellness trends, identifying opportunities to innovate and evolve our personal care offering.
You’ll also work cross-functionally with teams in supply chain, marketing, range & display, and store operations to ensure seamless launches and impactful promotions that inspire and delight our customers.
If you’re passionate about retail, have a sharp commercial instinct, and thrive in a fast-paced, collaborative environment—this is your chance to shape the future of personal care at M&S.
What you’ll do
- Drive sales and profit in line with operating plan budgets
- Drive market share performance
- Lead relationship with suppliers through effective commercial management
- Prepare and agree category plan with Management Team through analysis of customer insight, sales and trends
- Set effective range strategies to optimise selling format and product choice, understanding space requirements
Who you are
- Decision making
- Commercial savvy and negotiation skills
- Strong communication and influencing skills
- Analysis of commercial and customer information to seize & deliver commercial opportunities
- Team working
What’s in it for You?
Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount for you + 1 household member (after probation)
- Competitive holiday allowance + option to buy more
- Discretionary bonus schemes linked to performance
- Strong pension + life assurance
- Tailored induction + training from day one
- Perks and savings via M&S Choices portal
- Market-leading family policies (parental, adoption, neonatal leave)
- 24/7 wellbeing support (GP access + mental health services)
- 1 paid volunteer day a year
Everyone’s Welcome
We are ambitious about the future of retail – disrupting, innovating and leading into a more inspiring digital era. We want diverse, representative teams where everyone can bring their whole selves to work.
If you need support or adjustments during recruitment, let us know in your application. Our team will make sure you have what you need to do your best.
