Overview
Salary: £27,711 – £33,366 per annum
Shift hours: 37
Community Case Worker – Adult Social Care Intake Team
An exciting opportunity has arisen to join our dynamic Adult Social Care Intake Team as a Community Case Worker.
The Intake Team is the first point of contact for referrals into adult social care. We work in a fast-paced, responsive environment where no two days are the same. Our team plays a vital role in supporting individuals during times of crisis, triaging safeguarding concerns, and signposting residents to appropriate services.
This is a varied and rewarding role that offers an excellent opportunity for those looking to gain a wealth of experience in adult social care. You’ll develop a strong understanding of the services we provide and make a real difference in the lives of Coventry residents.
If you’re passionate about helping others, thrive in a busy team, and want to be part of a service that truly supports its community, we’d love to hear from you. Our team consists of social workers and community case workers.
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We are seeking a motivated and compassionate individual who thrives in a fast-paced environment and is ready to take on a rewarding challenge. As a key member of our Adult Social Care Intake Team, you will need to be self-driven, resilient under pressure, and committed to delivering high-quality support to Coventry residents.
In this role, you will engage with individuals through face-to-face contact, telephone conversations, and collaborative work with a range of professionals—including the police, housing services, healthcare practitioners, and voluntary organisations. You will be responsible for assessing risk, developing personalised support plans, and ensuring the delivery of cost-effective care solutions.
As a Community Case Worker, you will adopt a strengths-based approach to decision-making, promoting independence and wellbeing through tailored care planning. You will also provide signposting to local services and consider the needs of informal carers. A good understanding of the adult social care system and a proactive, problem-solving mindset will be essential in achieving positive outcomes for those you support.
In return, we offer excellent training, full induction plan, varied and fulfilling role where your contributions will help shape and improve the lives of our community. You will be supported by a collaborative team and have the opportunity to work closely with key stakeholders. This is your chance to make a lasting impact and be an integral part of a forward-thinking and supportive team.
If you would like further information about this role please contact either Leanne.Tipple@coventry.gov.uk or Natalie.steed@coventry.gov.uk
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme – As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date(s): Week commencing 18th August 2025
Reference: coventrycc/TP/139619/11381
