Overview
Coordinator, D2C Campaign Management – Santa Monica, 90404, United States of America
Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.
How we LEAD:
Merchandise and commerce are a part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent.
Interscope Records and Famehouse are seeking a driven individual to join our teams as a Coordinator, D2C Campaign Management. This role will report into Famehouse, but will be deeply embedded into Interscope’s operations and based out of the label’s Santa Monica office.
Supporting our Interscope D2C pod who lead the full IGA roster, you’ll help drive global eCommerce business across Interscope, collaborating closely with the label, Bravado, and key groups across UMG to deliver amazing D2C experiences for Interscope, their artists, and—most importantly—their fans.
How you’ll CREATE:
- Compile and track necessary logistical information for new product/program launches (SKUs, product titles, product descriptions, imagery, etc.).
- Gather, organize, manage, and liaise with multiple cross-functional team members including Store Management, Order Management, Inventory Management, Logistics, Production, and Marketing teams to ensure deadlines to meet launch dates.
- Work closely with the Cross-Functional Team to ensure that they have all pertinent information for store and product launches. Field all comments/amendments to ensure timely program launches.
- Perform regular QA checks on active web stores to ensure proper shop functionality, marketing copy, and merchandising.
- Proactively manage music and merchandise inventory levels across all stores and alert appropriate team members when product needs to be replenished.
- Compile and provide various sales and inventory reports to relevant stakeholders as needed.
- Submit comp requests for stakeholders, artist management, sweepstakes prize winners, influencers etc.
- Assist in communicating domestic and international store links to Digital Marketing leads for global Linkfires.
- Occasionally assist in creation of eCommerce keynotes, presentations, and reporting as needed.
- General admin including meeting scheduling, expense reports, occasional travel booking.
Bring your VIBE:
- 1-2+ year of relevant internship or full-time work experience, preferably in music, entertainment, or eCommerce
- Excellent communication and interpersonal skills (verbal and written)
- Meticulous attention to detail and follow through
- Extremely organized with superior time management skills
- Ability to multitask and prioritize under tight schedules while maintaining production of high quality work
- Pro-active is your middle name. Excellent at providing information to team members before they even get the chance to ask you for what they need!
- Self-accountability to follow-through with proper consistent updates to stakeholders
- Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google docs
- Experience with Monday.com and Shopify preferred, but not required
- Experience with Photoshop is a plus, but not required
- Strong interest in learning more about eCommerce Operations and eCommerce Marketing
