Customer Service Representative (Sumter, South Carolina, US)

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Banking Customer Service Representative</H2></div><div>Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.Join Foundever's night shift. Work while the world sleeps with quiet nights, calm commutes, and your days are wide open. </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Overview </H2></div><div>As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Why You Should Join Us</H2></div><div><ul style="margin-bottom:11.0px"><li>Competitive Pay: Starting at $17/hour, with paid training at $15/hour.</li><li>Work Schedule: Minimum 40 hours per week, with weekend availability as needed. </li><li>Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.</li><li>Growth Opportunities: Clear pathways for career advancement within the company.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">What We’re Looking For</H2></div><div><ul style="margin-bottom:11.0px"><li>Location: Must reside in Sumter, SC, or within commuting distance</li><li>Night Shift: Seeking Night Owls for overnight shifts.</li><li>Age Requirement: Must be at least 18 years old</li><li>Education: High school diploma or GED equivalent is required</li><li>Experience: Preferred 6 months to 1 year of relevant work experience</li><li>Availability: Must have flexible availability during operating hours</li><li>Customer Service Skills: A professional attitude and aptitude for customer service are essential</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Skills</H2></div><div><ul style="margin-bottom:11.0px"> <li>Tech-Savvy: Proficient in navigating system tools to search for information and answers </li> <li>Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently</li> <li>Reliability: Dependable and responsible, with a strong commitment to your role</li> <li>Critical Thinking: Capable of assessing situations and developing empathetic solutions</li> <li>Service Orientation: A personal drive to serve others with compassion and professionalism</li> <li>Organizational Skills: Strong organizational abilities to manage tasks effectively</li> <li>Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. </li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">About Foundever</H2></div><div>Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Military Partners</H2></div><div>We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Equal Opportunity Employment (EEO)</H2></div><div>Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Interested in Becoming Part of Our Team? </H2></div><div>Visit us at <a href="https://foundever.com/" style="color:#0563c1;text-decoration:underline">https://foundever.com/</a>and connect with us on <a href="https://www.facebook.com/foundever.usa/" style="color:#0563c1;text-decoration:underline">Facebook</a>, <a href="https://www.linkedin.com/company/foundever" style="color:#0563c1;text-decoration:underline">LinkedIn</a>, and <a href="https://twitter.com/foundeverglobal" style="color:#0563c1;text-decoration:underline">Twitter</a>.  </div></div></div>

IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.

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Customer Service Representative (Sumter, South Carolina, US)

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Sumter, South Carolina, US

Posted 5 hours ago

Foundever

Overview