Overview
Department / Business Unit: Academic Sales
Location: New Delhi, India
Reports To: National Sales Head
Type: Full-time
Role Overview
We are seeking a dynamic and analytical Sales Operations and Inside Sales Manager to lead operational execution and strategic initiatives for academic digital solutions and customer success. This role requires strong coordination across internal departments, marketing and sales teams, academic institutions, and international partners to drive adoption, engagement, and revenue growth.
Key Responsibilities Sales Operations & SupportManage invoicing/billing using SAP/CRM for individual institutions and consortia.Update customer records (licenses, purchased content, and billing details).Generate region-wise and monthly sales and performance reports.Support sales pipeline tracking, forecast alignment, and coverage planning.Assist sales teams with pricing, orders,…
