Overview

Job Title: Customer Support Advisor

Salary: £24,900 – £28,650

Location: Coventry, Hybrid

Contract: Permanent 

Hours: Full time (shift rotation 8am-4pm and 9am-5pm)

 

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. 

 

As part of our Customer Support Team, you’ll enjoy:Meaningful work – Help customers navigate important examination and assessment services that support education and student success.Professional development – Gain valuable customer service, communication, and problem-solving skills, with opportunities for ongoing training and career progression.Supportive team environment – Work alongside friendly, knowledgeable colleagues who value collaboration and teamwork.Varied and engaging role – Every day brings new challenges and opportunities to assist customers…

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