Family Link Worker

Overview

How you’ll make a difference

As a Family Link Worker in our Education, Learning and Skills department, you will play a key role in contributing to improving school attendance. Your work will help shape brighter futures for children and young people across South Gloucestershire.

Working directly with children and young people of statutory school age (5 to 16 years), including those with special educational needs and disabilities (SEND), and their families, you will help them to identify and address barriers to school attendance and provide tailored support to promote engagement and success.
 

What you will be doing

• Working alongside families, you will seek to identify and remove barriers that are reducing school attendance. Regularly, you will complete assessments and agree a plan with the family to make progress with the young person.
• You will visit schools, community venues and family homes to suit the individual needs of the families and young people you will be working with.
• Building effective relationships with families, children and schools, you will provide practical support, such as helping children get to school, financial assistance, and supporting families to work collaboratively with schools.
• It will be key for you to liaise with a variety of partners such as schools, education colleagues, social care, health and preventative services to ensure joined up support for families.
• Regularly, you will review progress with other teams and report back to supervisors with any safeguarding concerns when necessary.
• It will be your responsibility to contribute to Multi-Agency Safeguarding Hub (MASH) education duty system as required.
   

What we need from you

• We require you to hold an NVQ Level 3 or equivalent qualification in a relevant discipline or be working towards an appropriate qualification related to the provision of services to children and young people.
• You must have relevant experience of working in a similar service area, with children, young people or families requiring additional support including children and young people with SEND.
• It is essential that you have good communication and relationship building skills to work with families needing additional support.
• You will be able to complete appropriate assessments and plans with families.

What you need to know

• This role is hybrid, with a mixture of working at our council offices, schools, family homes and from home.
• We would also welcome applications from those wanting to work part time hours for this post, please specify your preference on your application.
• Please note that due to the nature of this role, it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained.
• You will be expected to travel throughout the authority and surrounding area so you must have a full, valid driving licence with regular access to a vehicle or have an alternative means of travel.   

 
Interviews will be held on Thursday 18th September 2025.

How a career at South Gloucestershire Council is different

• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities. 
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.    
• We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.  
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.  
• We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.    

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.  

• We’re building and shaping communities which people are proud of.
• We’re working with the most vulnerable in our community to help them achieve what they want in life.    
• We’re investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.    

  
We’ve achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.    
  
We’re making a difference, be part of it!   
  
To view the full job description, please click this link: Family Link Worker – Job Description