Overview
Location: 1 Principal Place, London, EC2A 2FA
Salary: Up to £28,000
Head Barista
Monday – Friday
London
£30,160 per Annum, 40 hours per week
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Deputy Retail Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Deputy Retail Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
WHAT WILL KEEP YOU BUSY:
- Ensure that customers are given a prompt and efficient service and that their food service and value expectations are consistently exceeded.
- Assist the Manager in ensuring that the location achieves financial targets
- Use innovation to come up with regular new ideas and products for coffee areas
- Support the Manager in co-ordinating and managing the recruitment and selection process of Baristas
- Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
- Work with the manager to monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate.
- Hold team meetings on a regular basis to communicate targets, standards required and company and client information.
WHAT YOU BRING TO THE TABLE:
- You thrive on getting the best out of people, you draw satisfaction from managing, training and supporting a team
- You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met.
- Have experience in a Barista role ideally in contract catering or hospitality.
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate your analytical approach to problem solving
- Have the ability to display a real passion for coffee, food and customer service