Overview
Salary: £45,000 per annum plus benefits
Shift hours: Full Time
Senior Event Planner- National Theatre
£45,000 per annum plus benefits
NT Food & Drink is a unique and dynamic partnership driven by Levy and KERB, embedded within the National Theatre on the South Bank. Our ambition to create a world-class hospitality destination at the heart of the world’s most iconic theatre is powered by our progressive people-first approach, centred on environmental and social sustainability. We celebrate inclusivity with purpose, putting the development and progression of our future leader’s centre stage. Our shared goal is to ensure all food and drink spaces support the NT’s overall values, vision, and culture.
Purpose
Reporting to the Head of Events, you will be responsible for the planning and coordination of all events across multiple areas of the venue.
Responsibilities
Event Coordination
- Oversee all event planning activity including but not limited to:
- Communication with the client to determine event requirements including food and drink, AV & lighting, theming & décor and entertainment
- Production of comprehensive function sheets for all events with all agreed details, signed off by the client
- Communication of event requirements to relevant internal departments in accordance with booking deadlines
- Attend inter-departmental event planning meetings as required
- Update final quotes, ensuring prompt invoicing and payment received prior to event
- Allergen and dietary requirement management in accordance with the department policy
- Attend events to hand over to operations team, supporting with delivery as and when required
- Post event follow up and communication of feedback to relevant stakeholders
Finance
- Accurate and timely invoicing for all events
- Completion of commercial & internal event finance tracker with all charges and corresponding costs
- Updating all commercial event revenue, charges and payments received on Delphi
- Input of commercial event charges onto GoodTill
- Processing of all supplier and agency commission invoices
- Authorising of all supplier recharge invoices
Menus & packages
- Work closely with the Head of Events, Head of Bars and Executive Chef to produce seasonal menu packs for commercial & internal events
- Work with the Head of Events to produce seasonal packages including Summer, Christmas and Wedding.
- Create a calendar of creative theatre inspired ticketed events to supplement corporate event revenue
Supplier relationships
- Coordinate supplier tenders and establish commission agreements
- Produce add on packages for entertainment, theming and décor
Client and customer relationship management
- Account management of HNW event clients
- Maintain relationships with key repeat bookers
- Participate in familiarisation trips, networking events and client entertaining as required.
- Ensure the accurate maintenance of the customer relationship management (CRM) database.
Stakeholder management
- Foster strong relationships with partners, including KERB Food, National Theatre, and Compass Group/Levy.
- Maintain strong positive relationships with internal departments, including Food & Drink, planning, AV & lighting, development, support services and visitor experience management. Leadership Internal
- Line management of internal events manager, event coordinator and administrator
- Support event sales team as and when required
- Support the event operations team in effective event delivery
- Promote and support NT Food & Drink’s commitment to sustainability in event menus and management.
- Understanding of the internal event requirements, particularly for high level clientele and how these can be converted into commercial opportunities.
PERSONAL COMPETENCIES & EXPERIENCE
- Previous experience in events planning and management, preferably in the food and beverage industry within a cultural or heritage setting.
- Demonstrable experience of leading and developing a team of events or hospitality professionals.
- Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
- Strong organisational and multitasking abilities, with a keen attention to detail.
- Familiarity with customer relationship management (CRM) systems, preferably Delphi.
- Experience of working with a range of budgets and financial acumen.
- Proficiency in contract negotiation, invoicing, and event planning.
- Ability to work collaboratively with cross-functional teams and external partners.
- Flexible around the need to adjust working patterns within reason and as agreed with line manager, as relevant to business requirements from time to time.
- Excellent knowledge of the hospitality industry and current trends.
- High level of professionalism and ability to represent the organisation effectively.
- Ability to think outside the box and be creative.
Benefits
✓ Access to ongoing training and development opportunities through GROW program
✓ Perks at Work – savings and discounts for everyday shopping and experiences
✓ Generous holiday allowance with the option of to purchase additional leave
✓ Private Pension scheme with a company match up to 6%
✓ 24/7 Employee Assistance Programme ✓ Medicash Healthcare and Life Assurance
✓ Long Service Rewards and recognition Internal
✓ 15% off all outlets with the National Theatre, with a 25% discount in the Bookshop.
✓ Kerb Card – 50% discount on drinks and 0% discount on food at Seven Dials Market.
✓ Complimentary tickets to shows at the National Theatre (subject to availability)
✓ O2 – last minute ticket offers for O2s show in our VIP box (subject to availability.)
✓ Onsite parking – parking is available at a discounted rate of £4 per day
Who are Levy?
Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.
Why Join Us?
At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all.
We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
Reference: compass/TP/2684190/196972
Location: London
