Overview

Housekeeping Assistant – Wiltshire

Permanent

£12.60 Per Hour

Make a Difference Every Day

We’re looking for a dedicated and reliable Housekeeping Assistant to join our Facilities Team at the Forward Trust. This is a fantastic opportunity to be part of a supportive environment that helps transform lives. Working across both our East Knoyle and Warminster sites, you’ll play a key role in maintaining a clean, safe, and welcoming space for our clients, staff, and visitors.

What You’ll Be Doing

  • Support the Housekeeping Team Leader to maintain high standards of cleanliness.

  • Carry out day-to-day cleaning tasks including vacuuming, mopping, dusting, and sanitising worktops, bathrooms, and communal areas.

  • Handle laundry duties such as washing, drying, ironing, and supporting clients with their personal laundry needs.

  • Manage spillages, including bodily fluids, safely and efficiently.

  • Follow safe systems of work, including manual handling and infection control procedures.

  • Treat clients and visitors with dignity, professionalism, and respect at all times.

  • Work collaboratively with team members and respond positively to instructions.

  • Care for cleaning equipment and report any faults or maintenance needs.

What We’re Looking For

  • A team player with a positive and proactive attitude.

  • Ability to follow procedures and work to high standards.

  • Respect for confidentiality, client dignity, and privacy.

  • Flexibility to work across two sites (travel required between East Knoyle and Warminster).

  • Willingness to undertake mandatory training (e.g. COSHH, manual handling, infection control).

  • Ability to maintain accurate records and paperwork.

  • Previous experience in a similar role is desirable but not essential – full training will be provided.

Please also see the job description attached for further information about this role.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits – 

  • Flexible working
  • Training and development opportunities
    • Simply Health Cashback Scheme (optional)
    • Season Ticket Loan Scheme 
    • Cycle to work scheme
    • Crisis Loan Scheme
    • Electric Car Scheme
    • 3 x Wellbeing Days (pro rata’d for part time employees)
    • Access to Blue Light Card
    • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
    • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
    • Death in Service Payment (2x annual salary) 
    • Critical Illness Insurance (subject to qualifying criteria)
    Diversity at Forward Trust
    The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

    When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

    To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.  


    Employee Screening and Eligibility to Work

    We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

    If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

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