Overview

At IRIS Software Group, we power the businesses behind the UK economy processing payroll for a significant proportion of UK employees and supporting organisations with mission-critical solutions.

We are now looking for a Client Payroll Team Lead to join our growing payroll bureau team.

The Role

This is a hands on leadership role, where you’ll lead a team responsible for delivering accurate, compliant payroll services to a wide portfolio of clients.

You’ll play a key role in ensuring exceptional service delivery while developing and motivating your team.

Key Responsibilities

  • Lead, coach and develop a team of payroll professionals to maximise performance. 
  • Ensure all payrolls are processed accurately, on time, and in line with SLAs and KPIs. 
  • Act as the primary escalation point for payroll queries and client issues. 
  • Manage team performance, productivity and development plans
  • Build strong, trusted relationships with clients, ensuring high satisfaction and retention. 
  • Maintain up to date knowledge of payroll legislation and ensure team compliance. 
  • Support continuous improvement of payroll processes and service delivery

About You

  • 5+ years’ payroll experience, including end to end payroll processing. 
  • Strong knowledge of PAYE, pensions and payroll legislation. 
  • Experience leading or mentoring a team
  • Strong customer focus with excellent communication skills
  • Highly organised with strong attention to detail
  • Comfortable working in a fast-paced, deadline driven environment

Why IRIS?

  • Join one of the UK’s largest privately held software companies supporting millions of users
  • Work in a collaborative, people first environment recognised as a Great Place to Work 
  • Opportunities for career progression and development
  • Flexible and remote working options available
  • Be part of a business that powers critical payroll services across the UK

Please note:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Salary: Competitive plus bonus and benefits
Location: UK Remote

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IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.