Overview
Regional Operations Manager – UK, Virtual, EUROPE
p /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongAbout Us:/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptAt BCD Meetings amp; Events (BCD Mamp;E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD Mamp;E cultivates a culture of people, passion and purpose to drive business forward. /span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptHeadquartered in Chicago, with locations in 60+ countries across the world, BCD Mamp;E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table./span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWhile we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. /span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptSee what life is about at BCD Mamp;E at a href=http://bcdme.com/careersbcdme.com/careers/a/span/pp /pp /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongspan style=color:#002060About the role:/span/strong/span/pp style=text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=color:blackDue to internal progression we are looking for an experienced /spanstrongspan style=color:#002060Events Team Supervisor / Operations manager/span/strongspan style=color:#002060 /spanspan style=color:blackto lead this client dedicated team. /spanYou will have expertise in end-to-end event delivery across a multitude of event formats and client industry sectors within the UK and Overseas. You thrive on delivering, collaborating across teams / departments, supporting and mentoring team members to exceed your clients’ expectations. /span/pp style=text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=text-align:justify;margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifSound like you? Read on! /span/pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongspan style=color:#002060As an Events Team Supervisor / Operations manager, you will:/span/strong/span/pulli style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptLead, mentor and develop a team /span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptOwnership and day to day responsibility for the delivery of the teams’ meetings amp; events ensuring all internal / external KPI’s and SLAs are achieved/span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptOversee resource planning and allocation /span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptSupport as required in recruitment for new team members/span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptMaintain existing and develop new standard operating procedures /span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptEnsure seamless service delivery and quality /span/li/ulp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serif /pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:arial, helvetica, sans-serif;color:#193a8b;font-size:12.0ptYou’re good at:/span/pulli style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptCommunication – listening, written and verbal – able to interpret our client’s objectives to be delivered into all aspects of their meetings amp; events programme, help translate this to across the team/span/lili style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptPrevious team management experience/span/lili style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptPrevious resource allocation experience/span/lili style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptAbility to instil confidence in your clients that we are experts in our field/span/lili style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptProven end to end UK and overseas event delivery experience including large scale / complex in-person and hybrid for a variety of client industry sectors /span/lili style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptProven meeting technology and delegate registration knowledge and expertise/span/lili style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptExcellent attention to detail and budgeting management skills/span/lili style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptProficient in Microsoft office applications/span/lili style=font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptAbility to react, think on your feet, offer solutions, work on multiple priorities / timelines at once/span/lili style=line-height:115%;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptAbility to travel in the UK and Overseas on occasion/span/li/ulp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:bold /pp style=margin:0.0cm;font-size:12.0pt;font-family:Calibri, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongspan style=color:#193a8bYou should know:/span/strong/span/pulli style=color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifRole is strongspan style=color:#002060UK remote based/span/strong – you will be required to go to our offices on occasion for team / company meetings/span/lili style=color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifOur core business hours are 0900-1730 hours/span/lili style=color:black;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifYou must have the ability to travel within the UK and Overseas on occasion, this may include weekends/span/lili style=color:#002060;font-size:12.0pt;font-family:arial, helvetica, sans-serifspan style=font-size:12.0pt;font-family:arial, helvetica, sans-serifstrongYou must have the right to work in the UK/strong/span/li/ulp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:bold /pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:arial, helvetica, sans-serif;color:#193a8b;font-size:12.0ptHow to apply:/span/pp style=margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif;color:black;font-weight:boldspan style=font-family:arial, helvetica, sans-serif;color:windowtext;font-weight:normal;font-size:12.0ptClick apply now to be considered/span/ppbrspan style=font-family:arial, helvetica, sans-serif;font-size:14.0pt /span/ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongTHE PERKS/strong/span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongFlexible Working/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongRoom to Grow/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongEveryone has a voice/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected./span/pp /ppspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongMake your move/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptThe diversity of roles across BCD Mamp;E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move./span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongWe’ve got you covered/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program./span/pp /ppbrspan style=color:#000080;font-family:arial, helvetica, sans-serif;font-size:14.0ptstrongWe’re positive. You’ll love it./strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:14.0ptIt starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways./span/pp /pp /pp /ppspan style=color:#ffffff;font-family:arial, helvetica, sans-serif;font-size:14.0pt#LI-MB1/span/ppspan style=color:#ffffff;font-family:arial, helvetica, sans-serif;font-size:14.0pt#LI-EM1/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-LZ1br#LI-KW1br#LI-Remote/span/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-Hybrid /span/span/ppspan style=font-size:14.0pt;font-family:arial, helvetica, sans-serifspan style=color:#ffffff#LI-Onsite/span/span/p
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
