Overview
Revenue Protection Planning and Delivery Manager – Go-Ahead House (East Croydon)
Great opportunity to recruit a Revenue Protection Planning and Delivery Manager based at Go Ahead House, near East Croydon
Within this role you will provide collaborative leadership and direction across the GTR Revenue Protection Planning and Delivery team, delivering high standards, efficiency and innovation whilst role modelling GTR’s values and behaviours. Accountable for building and maintaining a culture where fraud detection, general revenue protection, revenue collection and safety priorities are at the heart of all decision making, and our colleagues are engaged in the plan and feel valued.
Working across all GTR brands, this role is responsible for supporting the creation and delivery of GTR’s revenue protection strategy, and delivering continuous improvement to ticketless travel, fraud and revenue at risk, meeting and where possible exceeding set KPI targets.
This role ensures that the GTR revenue protection capability is optimised, and that a targeted approach is taken to resource deployment. The role is accountable for ensuring that the approach to revenue protection evolves in line with the changing fare evasion landscape, making use of all available software and systems to identify and tackle fare evasion on the GTR network.
The role is also accountable for maximising the use of available data, ensuring that analysis is carried out to inform operational deployment as well as proposals for additional schemes to tackle fare evasion.
We are looking for someone who can:-
- Able to engage, motivate and lead a geographically spread and often mobile team, delivering high levels of performance, staff engagement and continuous improvement
- The role holder must have accomplished analytical and decision making skills and be able to demonstrate personal vision and direction in line with company strategic objectives
- A strong influencer, the post holder must be able to work well with others, and to gain support to deliver goals and objectives
Sound like you? Don’t delay apply today
