Overview

Company description

This is the job

Job Title:     Sales Advisor
Location:    Oldbury
Salary:         £26,750.04
Contract:     Full time – permanent – Site based
Hours:         40 hours per week, rotational shifts between Monday – Sunday between 07:00 – 21:00

Are you motivated by targets, driven by success and passionate about helping customers?

At The AA, every conversation is an opportunity to make a difference. As a Sales Advisor, you’ll speak with customers, understand their needs and recommend the right products and solutions to give them complete peace of mind.

This is more than just a sales role—it’s an opportunity to build a rewarding career with one of the UK’s most recognised and trusted brands. You’ll receive industry-leading training, ongoing coaching and the chance to earn through our performance incentive scheme while developing your sales skills in a supportive, high-performing team.

Here’s what we offer you

  • Free AA breakdown membership from day 1
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you great discounts on healthcare, shopping, tech vouchers, holidays, and more 
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
  • 25 days annual leave, with the ability to buy holiday
  • Access to employee inclusivity awareness networks
  • Worksave pension scheme with up to 7% employer contribution
  • Plus, so much more!

What will the role involve?

  • Supporting our customers via telephone through their breakdown journey, understanding their situation and identifying their needs for the right solution
  • Achieve and exceed individual and team sales targets through inbound and outbound customer conversations.
  • Engaging with Customers and building confidence to deliver outstanding customer outcomes on every call
  • Identifying customer needs to ensure the correct products are promoted to them whilst resolving all queries
  • Pushing for better by using resources, tools and systems available to offer the best customer outcome
  • Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service

We’re looking for someone to become:​

  • A motivator- you’ll be motivated to meet goals and remain determined to achieve
  • A socialiser: you’ll adapt your behaviour to develop effective relationships and be energised by social interaction
  • A self-starter: you’ll be proactive taking pride and ownership in your work
  • A composed operator: you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively 

 

Apply now to unleash your potential!

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What do I need?

Additional information

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