Overview
Senior Manager, Campaign Management – Nashville, 37201, United States of America
Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.
How we LEAD:
Merchandise and commerce are a part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent.
Famehouse is seeking a driven individual to join our teams as a Sr Manager of Campaign Management. This role will work directly with artist teams to organize, manage, and execute a calendar of activity, collaborating with stakeholders across departments to see through the end to end delivery of an ecommerce campaign. The ideal candidate has experience in project management within the music or entertainment industry, thrives in a fast-paced environment, and is passionate about connecting artists with their fans.
How you’ll CREATE:
- Calendar and Timelines
- Develop and manage a detailed campaign calendar, establishing key milestones and deadlines and communicating them clearly to all stakeholders.
- Cross-Functional Team Coordination
- Gather, organize, manage, and liaise with multiple cross-functional team members including Store Management, Order Management, Inventory Management, Logistics, Production, and Marketing teams to ensure deadlines to meet launch dates.
- Work closely with the Cross-Functional Team to ensure that they have all pertinent information for store and product launches. Field all comments/amendments to ensure timely program launches.
- Stakeholder Approvals
- Help coordinate review and approvals of key assets from artist management and internal stakeholders.
- International Coordination
- Work with international teams to align campaign launches across different regions, ensuring a globally cohesive and timely execution.
- Storefront Management
- Compile and track necessary logistical information for new product/program launches (SKUs, product titles, product descriptions, imagery, etc.).
- Perform regular QA checks on active web stores to ensure proper shop functionality, marketing copy, and merchandising.
- Proactively manage music and merchandise inventory levels across all stores and alert appropriate team members when product needs to be replenished.
- Reporting
- Compile and provide various sales and inventory reports to relevant stakeholders as needed.
- Occasionally assist in creation of eCommerce keynotes, presentations, and reporting as needed.
- General admin including meeting scheduling, expense reports, occasional travel booking.
Bring your VIBE:
- 1-2+ year of relevant internship or full-time work experience, preferably in music, entertainment, or eCommerce
- Excellent communication and interpersonal skills (verbal and written)
- Meticulous attention to detail and follow through
- Extremely organized with superior time management skills
- Ability to multitask and prioritize under tight schedules while maintaining production of high quality work
- Pro-active is your middle name. Excellent at providing information to team members before they even get the chance to ask you for what they need!
- Self-accountability to follow-through with proper consistent updates to stakeholders
- Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google docs
- Experience with Monday.com and Shopify preferred, but not required
- Experience with Photoshop is a plus, but not required
- Strong interest in learning more about eCommerce Operations and eCommerce Marketing
