Reference: RA0005893
Description: About the Team

A fantastic opportunity has arisen to join the Warwickshire County Council Voice team. We are looking for an experienced voice engineer who can join our team and make an immediate impact. The successful candidate will have an engineering background specifically in telecommunications, unified communications, and contact centres.

About the Role

The role will include working directly with the comms team to deliver voice and data services to the wider Council, troubleshooting current deployments and working with the team to keep the current system up to date.

Key Requirements

Being able to understand and troubleshoot faults relating to PBXs, contact centres and SBCs.
Role will also include but not limited to: attending of project meetings, directly working with third party suppliers who provide services to WCC, keeping records / documentation up to date

For further information please see the Job Description and Person Specification.

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feelsvalued, included, safe, supported,andwelcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund’

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Andy Coward andycoward@warwickshire.gov.uk

Closing date: 31st May 2024Interview date: TBC

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. Seemore
Region: Countywide
Location: Countywide
Salary: *GBP*45,441 to *GBP*47,420 per annum
Package: Permanent
Contractual hours: 37
Basis: Full time

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