Overview
Social Media Officer
Location: Homebased (with occasional travel)
Salary: £31,904
Contract: Permanent, full-time (open to flexible working)
About us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.
We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.
We are looking for a creative and confident Social Media Officer to lead the day-to-day management of our social platforms – creating standout content, sparking conversations, and building powerful relationships with our audiences.
About the role
This is an exciting opportunity to shape how Fire Fighters Charity shows up online – using bold ideas, strong visuals and authentic voice to grow our reach and impact. You’ll also play a key role in community moderation, digital customer care, and reporting trends and risks through social listening.
Key activities include:
- Creating high-quality social content across all key platforms (Facebook, Instagram, LinkedIn, and X)
- Engaging with audiences, responding to comments and queries
- Monitoring sentiment and trends
- Supporting campaign delivery and storytelling with compelling copy and visuals
- Working closely with engagement colleagues to ensure tonal consistency and brand alignment
About You
We are looking for someone who has:
- Demonstrable creativity and a passion for social media
- Experience managing brand social media accounts
- Excellent writing skills and creative flair
- Strong understanding of social media trends, tools and best practices
- Confidence engaging with audiences and bags of enthusiasm
- Ability to work independently and collaboratively
- Interest in supporting the fire services community with health and wellbeing
This is a chance to make your mark on a trusted national charity with a loyal community and a powerful mission.
This role is subject to a Disclosure and Barring Services Check.
The charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.
Apply now and help us take our social media channels to the next level.
How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us on recruitment@firefighterscharity.org.uk
Closing date: 11pm on 24 August 2025
Please note that we reserve the right to close this role early should we receive a sufficient number of applications.
Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.
