Overview
Store Assistant – West Midlands
“You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.”
Employment Type: Permanent co-worker
IKEA Birmingham are looking to welcome Store Assistants to join our delightful and hardworking team. Love great design, great people, and days that never look the same? Join IKEA Birmingham!You’ll support customers, work across departments, and help keep the store running like clockwork — with full training included. If you’re organised, friendly, and enjoy a clean, well‑kept space, we’d love to have you. WHAT WE OFFER• Start Date of employment : 12th of September 2026.• Competitive hourly rate of £13.45 per hour.• Various size contracts ranging from 12 to 30 hours weekly working between 3-5 days per week, including weekends.• Working hours are between 06:00am to 22:30pm. Various departments have different start times.• We can discuss flexibility to match your life and our business needs during the interview.WORKING WITH US HAS ITS REWARDSOur co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family’s everyday needs. • 15% IKEA discount & discount portal helping you save £100’s on high-street retailers. • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans. • Given Day – Additional days’ paid leave to take at any point during the year, when it’s important for you• Free healthy meal option, salad bar, fruit, and hot/cold drinks…as well so much more!Click below for a full list of our benefits:https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310WHAT YOU’LL NEED TO HAVE• Different range of backgrounds can support you in this role from food hospitality, warehouse, customer service & sales. Anyone with these experiences would be preferred but not essential.• A positive approach, love multi-tasking, and are enthusiastic about being part of the team and can work without supervision.• A customer first mindset and love the versatility of working in a different area each day, making the customer feel valued and supported in everything you do. • Computer literacy skills and are able to work with technology. • You can prioritise and organise your own work to make efficient use of the time available, with great attention to detail.WHAT YOU’LL BE DOING DAY TO DAY• You will enhance customer experience by working across all areas to meet customer needs, ensure a seamless shopping experience, and act as a key point of contact for customers throughout their visit. This includes our warehouse fulfilment team who take care of the order picking, click & collect & replenishment of the store, food team, sales team & customer relations team. You will be trained to work in each of these departments over time.• You are always passionate about the range, curious to learn the stories behind the products and their design. • You support maximising sales by ensuring the area you are working in is clean, all products priced, well presented and easy to shop. • Manual handling safely and the use of pump trucks & ladders.WE CARE FOR THE PEOPLEIt takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many people. RECRUITMENT PROCESS INFORMATIONLet us know if you require any adjustments to be made during the interview process as soon as possible. • Please attach an updated CV with your application so we can get to know you better. • Successful applications will be invited to an assessment centre interview on either 25th & 26th August.Final offers of employment for Food Co-worker’s are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires a medical questionnaire.We understand not everyone will be successful, but we promise to keep you informed either way.For any advice or support, email me at euan.mcgregor@ingka.ikea.com and I will be happy to help!
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
