Overview
Strategic Workforce Planning Specialist (1 Braham Street, London, United Kingdom)
Location
London, Bristol, Birmingham or Manchester – Hybrid working 3 days in the office, 2 wherever.
Why this job matters
The world of work is changing faster than ever — new technologies, evolving customer needs, and shifting market dynamics are redefining the skills and capabilities organisations need to thrive.
As part of BT Group’s Strategy, Planning & Portfolio team within People & Culture, you’ll play a vital role in shaping how our organisation prepares for that future.
Your work will help BT Group anticipate the capabilities we need to stay ahead, understand where we stand today, and influence the actions that close the gap. By bringing insight, analysis, and strategic foresight together, you’ll help ensure our people — and our business — are ready for what’s next.
This role sits at the heart of our People & Culture strategy and is key to building a workforce that’s skilled, agile, and prepared to deliver on BT’s long-term ambitions.
What you’ll be doing
•Act as a trusted consultant to business partners and leaders on strategic workforce planning, providing insights and best practice to support local initiatives
•Support the development and delivery of BT’s Strategic Workforce Plan, ensuring future skills and capabilities align with long-term business strategy
•Contribute to the evolution of the Strategic Workforce Planning roadmap, enhancing the maturity, accuracy, and effectiveness of BT’s overall approach
•Lead the scoping and design of BT’s strategic workforce management tooling roadmap, working closely with partners in Digital
•Conduct regular market scanning and benchmarking to ensure internal practices remain current and competitive
•Develop and deliver workforce data and insights to inform the BT People Strategy and key business decisions
The skills you'll need to succeed
•Analyse large, often incomplete data sets to uncover insights and build support for recommendations that make a real difference.
•Develop strategies for change that align with organisational goals while anticipating challenges and opportunities.
•Identify inefficiencies in complex processes and design practical, effective solutions.
•Collect, analyse, and interpret data to extract meaningful insights for informed decision-making, with strong Excel modelling skills at a minimum.
•Understand how current and future workforces create value, generate revenue, and maintain competitive advantage.
•Build relationships, influence others, convey and receive information clearly, and resolve conflicts to achieve objectives.
•Engage effectively with senior stakeholders, manage relationships, and build trust across the organisation.
Experience that will help you succeed:
•Familiarity with the strategic workforce planning lifecycle is desirable, including:
•Forecasting future workforce needs: Analysing business goals and market trends to anticipate roles, skills, and capabilities required.
•Gap analysis: Assessing current workforce capabilities to identify gaps that could impact delivery.
•Developing actionable plans: Creating and implementing strategies to attract, develop, retain, and deploy talent effectively.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
•10% on target bonus
•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•25 days annual leave (not including bank holidays), increasing with service
•24/7 private virtual GP appointments for UK colleagues
•2 weeks carer’s leave
•World-class training and development opportunities
•Option to join BT Shares Saving schemes.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
