Team Lead (Performance Data) – Europe

JOB DETAILS 

Department: Soccer Performance 

Job Title: Team Lead 

Reports To (title): Soccer Performance Senior Team Lead 

Career Level: 3 

Location: Aveiro 

Hours of Work: 40

Line Management Responsibility: Yes 

WHAT’S YOUR NEW ROLE ABOUT

You will be part of our operations management team with expert knowledge in processes and definitions to ensure accurate and timely collection. 

HERE’S YOUR ROLE BROKEN DOWN (NOT ALL OF IT, JUST THE MOST IMPORTANT STUFF) 

• Coordination of a team of full-time Data Collection Analysts who cover a wide range of competitions around the world. – To deliver live coverage support to analysts, first line QA, customers and other departments support. 
• Matchday Support – monitor and support matchdays as required: setting up games, using RB trader client, monitoring feeds/match centres and coordinating analysts. 
• Expert base data knowledge – fixtures and players 
• To ensure the quality of competitions management is of the higheststandard. 
• To be able to manage new competitions, therefore getting a quick and high knowledge according to the requirements of the company. 
• To be aware of the high level of detail that the company requires for customers. 
• To develop and ensure consistent training programme aligned with the Local Training Manager. 
• To ensure the Analysts performance is of the highest standard measures against the new check sheet. Ensure always prepared for match day. 
• Attend regular team meetings with Team Leads and Data Collection Analysts and ensure messaging is cascaded on to Analyst group as well as collating and raising issues. 
• Training/Definitions Group – Senior Analysts included in communication channels in order to learn/have visibility over definition decision making. 
• Set best examples for behaviour and conduct in collection area. 
• First point of call to assist with Open Evenings, Collection Client Demonstrations and Career Events off-site. 
• High knowledge in betting games processes and definitions. 

DO YOU HAVE THESE ESSENTIALS

• Excellent organization and communication skills 
• English skills – Specialist knowledge of worldwide soccer leagues and competitions 
• Ability to anticipate operational scenarios 

IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO 

• Experience as Performance Soccer Data Collection Analyst 
• Complete understanding of collection tools and processes 
• Spanish and Portuguese Skills and other languages 
• Specialist knowledge of worldwide soccer leagues and competitions 
• Organizes own and teamwork by considering deadlines and following the established procedures. 
• Working collaboratively with a group of people in order to accomplish a task or achieve a goal. Treats all team members in a respectful, courteous and professional manner; supports team despite different points of views or setbacks. 
• Ability to engage and enable people to perform at their best. 
• Self–motivated and driven to succeed, focused on results and passionate about the job. 
• On-going learning and development and ability to apply new knowledge. 
• Good investigator – seeks out necessary input from experts and can assess and prioritize the importance of specialist advice in respect of delivering the right solution. 
• Understanding the impact on others and how to tailor approaches 
• Emotional Intelligence – Ability to adapt to changing business needs, cultures, conditions and work responsibilities.

THE BENEFITS YOU WILL ENJOY WHEN YOU JOIN WILL INCLUDE…

You’ll have Private medical insurance! And there’s more…… you’ll have access to our online learning portal and be part of our Career Deal, which aims to support your continued professional development. We also have a structured management development programme and a financially rewarding ‘Refer a Friend’ scheme.  

*Please note – some of these benefits will be available to you upon successful completion of your probation.