Overview
Technical Program Manager – Foods – London, Greater London
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Summary
Summary
At M&S Foods, we’re protecting the magic of our Food business and modernising the rest. As a Technical Program Manager within the Food Portfolio of Digital & Technology, you will focus on delivering solutions that inspire change enhancing the technology that underpins the Food Group.
Working within the Supplier & Product and Commercial Trading space and partnering with Product and Engineering. You’ll build trusted relationships and coordinate delivery across multiple teams and external partners, and deliver measurable value aligned to the Food Group strategy.
Your role demands a hands-on approach ensuring programmes and product teams run smoothly, combined with strong partner management and technical delivery understanding. You will champion collaboration, inspire continuous improvement, and contribute to a culture of data-driven decision-making.
All the details
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
What you’ll do
- Own and deliver the infrastructure transformation roadmap across multiple workstreams (network, cloud, store systems, security).
- Define programme objectives, success metrics, and governance frameworks.
- Develop coordinated plans, manage dependencies, risks, and budgets.
- Act as the primary liaison between technical teams, senior leadership, and business partners.
- Partner with Engineering Managers and Solution Architects to ensure technical feasibility and quality.
Who you are
- Proven experience in technical programme management within large-scale infrastructure or cloud transformation.
- Strong understanding of enterprise infrastructure (networking, servers, cloud platforms, security).
- Expertise in governance, risk management, and customer communication.
- Ability to lead sophisticated dependencies and deliver outcomes in fast paced environments.
- Excellent leadership, influencing, and problem-solving skills.
Everyone’s welcome
We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-ZF1
#LI-Hybrid
#Hybridrole
IMPORTANT: Before applying for this role, please make sure you have the right to work in the country where the role is based. Unless it clearly stipulates within in the job advert above that the hiring company is looking to or able to sponsor applicants it is deemed that the hiring employer will only consider applications from those able to comply with and work in the country where the role is based.
