Overview
Trading Support Manager – Fixed Term – Part Time
ID: 288604
Job Specialism: Retail
Location: Crayford
Salary: £40,895 per annum, pro rata
Closing Date: Friday, 19th September 2025
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!
Sense is currently recruiting for a Trading Support Manager to work 30 hours per week, 9am – 5pm 4 days per week, at our offices in Crayford on a 12 month fixed term basis.
The successful candidate will be responsible for supporting shops and area managers in growing over the counter (OTC) stock. Working with the Trading Corporate team to drive more stock and be accountable for delivering the trading donated stock strategy, to support the overall trading strategy. As well as managing donation banks and other sources of donated stock across the estate and supporting Area Managers and Logistics in the supply of stock to shops where necessary.
Key Responsibilities include
- To co-ordinate the donated stock levels to support Sense shops and future growth.
- To co-ordinate national stock generation campaigns
- To provide active support for area and store managers on local stock generation initiatives to grow increased quality and quantity of stock, including being directly responsible in increasing stock in growth shops identified as part of the trading strategy
- To work with the Trading Corporate team to develop relationships with third parties (business, local authorities, institutions) in order to establish and maintain sources of donated stock
- To organise and manage our clothing banks, and deliver targeted growth
- To control cost and expenditure within agreed budgets and to report on same periodically to Senior Management.
- To establish and maintain a National Exemption Order for Sense stores.
- To support shops and central team with promoting Trading via social media.
- To carry out regular Gift Aid runs in line with HMRC.
- To support Area Managers, shops and the Central team with day-to-day tasks including posters etc.
- To oversee the shop use orders and ensure we have the most cost effective and efficient process in place.
Key skills and experience
- Strong Social Media skills
- Highly developed interpersonal skills
- Strong influencing skills
- Strong communication skills
- Strong organisation and planning skills
- Good computer skills in word and excel
- Educated to GCSE or equivalent
- Organised and attention to detail.
- Previous administration experience.
- A demonstrable commitment to enabling an inclusive and diverse workforce to reflect our community.
- A commitment to people with complex communication and Sense’s vision and values; a willingness to learn how to communicate with people with complex communication and identify the barriers to their participation in all aspects of Sense’s work.
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply:
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone’s contribution is valued and we ensure they’re given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Precise Location: Unit 4, Bourne Industrial Park, Bourne Road, Crayford, Kent, DA1 4BZ, United Kingdom
