Location: 25 Shoe Lane, London, EC4A 4AU
Salary: Up to £35,000

Role: Catering Data Analyst

Monday to Friday


Every interaction is an opportunity to create a lasting impression, and we’re looking for a Catering Data Analyst who strives to exceed expectations at every turn.

We are seeking a skilled and experienced Catering Data Analyst  to join our dynamic team in the contract catering industry. As a Catering Data Analyst you will play a crucial role in supporting the financial operations of our catering and client services, ensuring accuracy and efficiency on all data analysis and subsequent recommendations.  If you have a previous background in finance, excellent analytical skills, and previous experience within the hospitality or catering industry, we invite you to apply for this exciting opportunity.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for while also taking care of yourself.

  • 28 Days holiday inclusive of bank holidays.
  • Birthday additional holiday.
  • 3 days volunteering days.
  • 3 days grandparent leave.
  • 24 week’s enhanced maternity leave.
  • Secondary career leave.
  • Wedding/commitment day leave.
  • Free meals on shift.
  • Bespoke development training.
  • Pension and life insurance.
  • Discounts available from HAPI app, from high street shops to holidays & cinema.
  • Wellbeing hub.
  • Access to employee assistance programme.
  • Cycle to work scheme.

Overall Objective: As a Catering Data Analyst, you will play a crucial role in analysing and interpreting data related to catering operations. Your primary responsibility will be to gather, process, and analyse data to provide insights and recommendations that optimize catering services and improve overall business performance. You will work closely with various stakeholders including heads of departments, chef team and finance  to understand business needs and objectives.

  • Data Collection: Gather data from various sources including catering orders, sales records, customer feedback, and operational reports.
  • Data Processing: Clean, pre-process, and organise data to ensure accuracy and consistency.
  • Data Analysis: Utilize statistical techniques, data mining, and predictive modelling to extract meaningful insights from the data.
  • Performance Tracking: Monitor key performance indicators (KPIs) such as sales trends, customer preferences, order volumes, and profitability.
  • Trend Analysis: Identify patterns and trends in catering data to anticipate customer demand, seasonal variations, and market trends.
  • Forecasting: Develop forecasting models to predict future catering demands and optimize inventory management.
  • Reporting: Prepare comprehensive reports and dashboards to communicate findings and recommendations to stakeholders at all levels of the organization.
  • Process Improvement: Collaborate with cross-functional teams to identify opportunities for process improvements and operational efficiencies.
  • Customer Segmentation: Segment customers based on their preferences, behaviour, and demographics to personalize marketing strategies and enhance customer satisfaction.
  • Business Strategy: Provide analytical support for strategic decision-making related to pricing, menu selection, marketing campaigns, and expansion opportunities.
  • Data Governance: Ensure compliance with data privacy regulations and establish data governance policies to maintain data integrity and security.

Forecasting and Planning:

  • Contribute to long-term financial planning and strategic initiatives.
  • Work with cross-functional teams to align financial goals with overall business objectives.
  • Proven experience in data analytics preferably in the catering or hospitality industry.
  • Proficiency in statistical analysis tools .
  • Advanced Excel skills and experience with data visualization tools (e.g., Tableau, Power BI).
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Excellent communication skills with the ability to present complex data in a clear and concise manner.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Familiarity with catering operations and understanding of food service industry trends is a plus.

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