Overview
Before you read on, we’d like you to know that we’re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow: https://www.osb.co.uk/careers/overview/
Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages.
What you will be doing:
The key purpose of this role is to provide a high level of administration to the Asset Management and Specialist Financial Support Team, whilst ensuring that the daily activities are processed and administered correctly.
Your responsibilities will include…
- Responding to all enquiries, whether received by telephone, in writing or in person, efficiently and in accordance with the Group Arrears Management and Forbearance Policy and Asset Management processes
- Providing administrative support for all properties in possession by liaising with Asset Management companies, Law of Property Act (LPA) Receivers & solicitors from repossession/appointment to the completion of the sale
- Collating MI on a monthly basis and producing the relevant MI dashboards for the Real Estate Asset Managers
- Loading new Bridging cases onto the system and carrying out initial reviews by telephone with customers to establish exit plans
- Processing invoices for payment and notifying borrowers accordingly
- Ensuring compliance with all statutory and regulatory requirements with particular emphasis on the Group’s Vulnerable Customer Policy and Mortgage Conduct of Business (MCOB) requirements
In return for your commitment:
Please use this link to see the fantastic benefits available at OSB:
https://www.osb.co.uk/careers/benefits
Could you be the one?
We are looking for talented individuals who have the experience and knowledge set out below:
- Previous work experience in an administrative role using varying forms of communication in financial services
- GCSE’s in Maths and English
If this sounds like you, please apply now!
If shortlisted from your initial application we operate a personalised recruitment process.
Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.
We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
INDLP
