Overview
Who are we?
Marco Pierre White is an acclaimed chef, restauranteur and TV personality. He has restaurants across the UK under different concepts namely Marco Pierre White Steakhouse Bar & Grill, Marco’s New York Italian, Wheeler’s of St James’s, Mr. White’s English Chophouse, Koffmann & Mr. White’s, Wheeler’s Fish & Chips, Bardolino Pizzeria Bellini & Espresso Bar and Marconi Coffee & Juice Bar.
Purpose of Role
As an integral part of the restaurant and bar team, you will be responsible for delivering a service that delights our guests, ensuring that our brand standards are consistently maintained.
Your role involves a range of duties, including the service of food and drinks from the Marco Pierre White menus. You will be actively involved in preparing the restaurant for service, ensuring high standards of presentation, providing attentive service and ensuring that our guests have a memorable dining experience.
In your role, you will be interacting with a variety of guests, hosting tables, delivering food and beverage service whilst maximising sales opportunities through upselling and suggestive selling.
What we would like from you
You will be an ambassador for the restaurant and the MPW brand, working hard to make every guest experience memorable.
Passionate about Food & Beverage and delivering great guest experiences, you will be focused on making sure that the guest experience is the best that it can be and consistently support the rest of your team in delivering exceptional service experiences.
You will consistently promote a hospitable and professional image to your guests and provide full co-operation to any guests requiring assistance with a prompt, caring and helpful attitude. You will demonstrate flexibility and have a willingness to learn.
You will have a friendly and caring personality, be able to keep calm under pressure, be confident and organised. You will demonstrate exceptional attention to detail, a guest first approach and a real passion for great service delivery. To be successful in this role you will be a team worker who is able to work autonomously or effectively as part of a team.
What Good looks like
Correctly uniformed and presented to the company standards every day, you will support the restaurant and bar team in providing a first-class service to our guests, ensuring that service and brand standards are consistently maintained whilst complying with health and safety guidelines and legislation. Punctual, courteous and helpful to guests and colleagues you will anticipate guest needs wherever possible and promote hospitality enhancing guest satisfaction.
Consistently delivering a memorable service experience to your guests, you will ensure a high level of product and local knowledge ensuring that you are fully briefed and trained at all times. You will effectively contribute to the cleanliness and maintenance of your restaurant and bar area.
Salary: £12.54 per Hour
Location: Oxford, OX2 8AL
Job Type: Permanent, Full Time
