Overview
We make Payroll easy. As a payroll Analyst, you will work with an exclusive portfolio of clients to assist them with their Payroll needs. You'll be the first point of contact for all things payroll.
This role allows you to work directly over the phone with our clients to assist with their questions and requests. This position requires excellent customer service, attention to detail, and a love of working with clients.
You will utilize processes and controls necessary for delivering a high level of service, and quality to myPay Solutions customers.
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In this opportunity as a Payroll Analyst, you will:
- Effectively manage and routinely integrate high volumes of data from multiple sources.
- Consistently work independently to meet strict compliance deadlines to effectively deliver timely and accurate payrolls.
- Utilize expert-level payroll, tax compliance and system knowledge to administer policy and resolve issues.
- Bring a positive attitude into every interaction with internal and external customers.
- Customarily responds to client questions regarding various aspects of payroll process and procedures orientation inquisitions and integration of new and potential clients and accountants.
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About You
- Excellent verbal and written communication skills.
- Ability to provide a high level of client service.
- Independently analyze and research complex issues and provide resolution through effective client interface and communication.
- Self-directed, organized, and able to meet strict deadlines.
- Advanced PC knowledge – (Windows, e-mail, Excel, Word, file management, imports, uploads, interfaces).
- CPP (Certified Payroll Professional) certification is a plus, but not required.
Salary: Competitive + Bonus + Benefits
Location: Michigan
