Overview

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job Details

Job Title: QA Tester (Manual)
Location: Hemel Hempstead (UK Remote)
Contract Type: Fixed Term Contract (12 Months), Full Time
Salary: Competitive annual salary plus bonus and
benefits

About the Role:
Are you a QA tester looking for a new and
exciting role?  Join Haven, one of the
UK’s best loved holiday brands.  We are
looking for a manual tester to join our digital department, where you will
learn, develop, and become an expert in our Plot system. You’ll be pivotal in
supporting our Teams at any one of our fabulous holiday parks, ensuring that
both holidaymakers and owners have the best possible experience.

As part
of the Plot Team in Digital, you’ll be joining a vibrant and supportive
environment. We’re looking for someone who embodies our ‘bright and breezy’
culture, driven by a commitment to provide a first-class service. Our team is
dedicated to delivering an effortless experience for our guests and owners,
making their stay memorable.

Responsibilities:
– Create and execute test cases for the next set
of Plot Project developments, based on approved technical specifications.
– Perform thorough testing within agreed
timescales for planned Go Live dates, ensuring meticulous documentation of all
test cases and outcomes.
– Prepare for Go Live events by drafting
checklists and ensuring all necessary data setups are complete.
– Provide post-go-live support and feedback to
software developers to ensure continuous improvement of our systems.

What We’d Like You to Bring:
– A keen eye for detail and a results-oriented
approach.
– Self-motivation and a strong desire to learn
and progress within the company.
– Excellent problem-solving skills with a clear
and analytical approach.
– Ability to build strong working relationships
and communicate effectively within the team.
– Experience with SQL and software development
release lifecycles is desirable, though training will be provided.
– Proficiency in Microsoft Office and strong
administrative skills.

What’s In It For You?
– Holiday allowance that rises with service, plus a
‘Holiday Buy Scheme’
– Annual bonus
– 20% discount on both Haven and Warner Hotels holiday for you, family and
friends
– Comprehensive wellbeing support
– Access to the Bourne Leisure corporate box at the O2 Arena ,London
– Exclusive discounts with corporate partners
– Exciting career pathways, including Learning and Development opportunities
such as Apprenticeships and Degrees

Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven
& Warner Hotels. We have 9,000 fantastic team members and 39 beautiful
seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our
exceptional people and teams. At Haven, we take pride in our Breath of Fresh
Air culture, which focuses on valuing and supporting every team member. We
prioritise openness and transparency in our interactions allowing our team
members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will
be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or
skills test, depending on the role. If you require any support or reasonable
adjustments to help you perform at your best during this process, please let us
know.

Diversity, equity, and inclusion are at the heart of who we
are and what we do. Our commitment to these values is unwavering and they are
central to our mission. We encourage applications from all backgrounds,
communities and industries and we are happy to discuss any reasonable
adjustments or flexibility that you may require, including whether a role can
be part-time or a job-share.

We genuinely care about every candidate’s experience during
the recruitment process and are here to provide support where we can. If you
require any assistance or reasonable adjustments while applying, please don’t
hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

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